Customer Center Sales Associate B

Pepsi Bottling Ventures
North Carolina
Full timeFunction: SalesExperience: 4+ yearsEducation: high_schoolSkills: ["Communication","Teamwork","Accountability","Adaptability","Customer-focused","Critical thinking","Prioritization"]

Increase sales of PBV products by placing outbound calls to food service customers, recording product orders accurately, and educating customers on new offerings. Match product benefits to customer needs, handle customer inquiries, and apply customer service best practices to resolve issues tied to order execution and delivery. Support service requests for new equipment placements while performing other assigned duties.

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FursaFursa
Pepsi Bottling Ventures
Pepsi Bottling Ventures
4 weeks ago

Customer Center Sales Associate B

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Increase sales of PBV products by placing outbound calls to food service customers, recording product orders accurately, and educating customers on new offerings. Match product benefits to customer needs, handle customer inquiries, and apply customer service best practices to resolve issues tied to order execution and delivery. Support service requests for new equipment placements while performing other assigned duties.
Location: North Carolina
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Place outbound calls to PBV customers based on approved product campaign leads.
  • •Record customer product orders accurately during order-taking.
  • •Educate customers on new products and match product benefits to customer needs.
  • •Identify and handle customer inquiries and resolve issues using customer service best practices.
  • •Assist with order execution and delivery execution; enter service requests for new equipment placements and perform other duties as assigned.

Pay and Benefits

Perks:Paid Leave401kHealth InsuranceDentalVisionParental LeaveLife InsuranceDisability CoverageEducation AssistanceTelemedicineWellness Stipend

Key Requirements

  • •High school diploma required; Associate’s Degree preferred.
  • •4 years of experience in customer service or sales required; 5 years preferred.
  • •Previous call center experience preferred.
  • •Superior verbal and written communication skills to effectively communicate with customers and business partners.
  • •Enthusiastic, positive attitude with strong telephone skills and the ability to prioritize assigned tasks.
Experience:4+ yearsCall centerCustomer serviceSales
Education:High School
Skills:CommunicationTeamworkAccountabilityAdaptabilityCustomer-focusedCritical thinkingPrioritization

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Pepsi Bottling Ventures
Produces, bottles, and distributes PepsiCo beverage brands across parts of the United States. Operates manufacturing and logistics facilities to supply retailers, restaurants, and other customers with carbonated soft drinks, water, juices, and other beverages.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Raleigh, United States
Founded: 2003
WebsiteLinkedIn