Tapestry

2 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead day-to-day store execution by creating a customer-first, high-energy sales environment. Drive personal sales while coaching your team to achieve KPI targets through data review and best practices. Build client relationships, model brand service behaviors, and support recruiting, onboarding, and training. Oversee operational essentials like opening/closing, POS transactions, inventory accuracy, and stockroom replenishment. Support omni-channel and live-stream selling, social engagement, and customer data capture to grow loyalty.

Location: Canada

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and brand service standards to improve in-store and after-sales experiences.
•Coach the team on goals and performance, supporting recruitment, onboarding, training, and providing feedback to store leadership.
•Perform and supervise store opening/closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Oversee operational excellence by processing POS transactions and inventory functions, keeping the stockroom organized, and directing replenishment.

Pay and Benefits

Salary: 21 - 23

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
•Ability to confidently navigate the sales floor and communicate with customers and staff.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retail

Skills:CommunicationMulti-taskingCustomer focusCoachingLeadership

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory managementOmni-channelLive-stream shoppingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

2 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Canada

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and brand service standards to improve in-store and after-sales experiences.
•Coach the team on goals and performance, supporting recruitment, onboarding, training, and providing feedback to store leadership.
•Perform and supervise store opening/closing procedures, including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Oversee operational excellence by processing POS transactions and inventory functions, keeping the stockroom organized, and directing replenishment.

Pay and Benefits

Salary: 21 - 23

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication skills with the ability to multi-task and prioritize effectively.
•Ability to confidently navigate the sales floor and communicate with customers and staff.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retail

Skills:CommunicationMulti-taskingCustomer focusCoachingLeadership

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory managementOmni-channelLive-stream shoppingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website