Customer Renewals Specialist
Automation Anywhere
San Jose
Workplace: OnsiteFull timeUSD 120,000 - 150,000 annuallyFunction: Customer Support (Service Desk)Experience: 4+ yearsSkills: ["Communication","Problem-solving","Teamwork","Presentation","Self-motivation"]Renews and expands software subscriptions by meeting renewal quotas, mitigating renewal risks, and coordinating with Customer Success, Sales, Contract Ops, and Support to ensure a seamless renewal process. Leverages CRM (Salesforce) and SaaS knowledge to educate clients on value, identify upsell opportunities, and maintain renewal health in a fast-paced, product-led environment.
