Senior Manager, Process Management

Discover Financial
Richmond, Plano, Virginia
Workplace: OnsiteFull timeUSD 149,000 - 187,100 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsEducation: high_schoolSkills: ["Leadership","Analytical thinking","Communication","Attention to detail","Collaboration"]

Lead process management and process improvement initiatives across product, technology, and process owners. You’ll manage development of multiple processes with controls, identify opportunities to streamline and automate data management practices, and maintain formal process documentation. Partner with teams to build risk management processes, analyze process health and data trends, and drive flawless execution of improvement projects while representing the organization at senior leadership levels.

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Discover Financial
Discover Financial
1 day ago

Senior Manager, Process Management

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead process management and process improvement initiatives across product, technology, and process owners. You’ll manage development of multiple processes with controls, identify opportunities to streamline and automate data management practices, and maintain formal process documentation. Partner with teams to build risk management processes, analyze process health and data trends, and drive flawless execution of improvement projects while representing the organization at senior leadership levels.
Location: Richmond, Plano, Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage the development of multiple processes by monitoring, reporting, planning, and defining process controls.
  • •Identify process improvement opportunities and implement them in collaboration with other groups, making final approval recommendations for changes.
  • •Streamline, automate, and enhance data management practices, processes, controls, and validations.
  • •Maintain formal process documents and produce project artifacts (reports, presentations, business cases, and diagrams).
  • •Analyze data to identify risks and trends, track and resolve process breakdowns, issues, and risk events.

Pay and Benefits

Salary: USD 149,000 - 187,100 annually

Key Requirements

  • •At least 6 years of process management or risk management experience.
  • •At least 4 years of experience in continuous improvement methodologies.
  • •At least 2 years of experience in people management.
  • •High school diploma, GED, or equivalent certification.
  • •Experience with regulatory frameworks governing the financial services industry (3+ years preferred).
Experience:6+ yearsFinancial servicesProcess managementRisk managementContinuous improvementPeople management
Education:High School
Skills:LeadershipAnalytical thinkingCommunicationAttention to detailCollaboration
Certifications:PMPLeanAgileSix Sigma

Eligibility

Visa:H1BF-1 OPTF-1 STEM OPTF-1 CPTJ-1TNE-3O-1
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn