Business Sys. Analysis Analyst

NTT
Hyderabad
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Detail-oriented","Accuracy","Communication","Empathy","Problem-solving"]

Process life insurance applications in a high-volume production environment, ensuring speed, accuracy, and strong service for distribution channels such as agents and agencies. Maintain administrative records, review applications, and manage workflows to support efficient policy processing. The role requires accuracy-focused processing, strong customer communication with empathy, and critical problem-solving to resolve processing challenges while balancing independent work with collaboration.

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FursaFursa
NTT
NTT
1 month ago

Business Sys. Analysis Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Process life insurance applications in a high-volume production environment, ensuring speed, accuracy, and strong service for distribution channels such as agents and agencies. Maintain administrative records, review applications, and manage workflows to support efficient policy processing. The role requires accuracy-focused processing, strong customer communication with empathy, and critical problem-solving to resolve processing challenges while balancing independent work with collaboration.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver a superior customer experience to distribution channels by ensuring life insurance applications are processed with speed and accuracy.
  • •Perform administrative record keeping, application review, and workflow management to support policy processing.
  • •Handle processing challenges through critical and creative problem-solving.
  • •Balance independent work with team collaboration in a high-volume environment.
  • •Meet quality and accuracy expectations while managing multiple tasks at once.

Key Requirements

  • •2+ years of professional work experience interacting with customers in life insurance and/or annuity fields.
  • •Experience working in a production or processing environment with strong attention to accuracy and quality.
  • •Detail-oriented with the ability to manage multiple tasks in a fast-paced, high-volume environment.
  • •Excellent communicator with empathy and strong listening skills.
  • •Bachelors/ Masters Degree preferred.
Experience:2+ yearsLife insuranceAnnuityCustomer-facing
Skills:Detail-orientedAccuracyCommunicationEmpathyProblem-solving

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn