Systems Engineer

Fortinet
Puerto Rico
Workplace: RemoteFull timeFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Technical communication","Customer education","Problem-solving"]

Support the sales organization as a technical lead for a defined territory, partnering closely with a sales representative across pre-sales, sales calls, and post-sales. Qualify technical leads, serve as the main technical resource during customer conversations, and resolve customer technical issues with engineering and technical support. Provide post-sales training and apply deep knowledge of networking, wireless, authentication, and security protocols.

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Fortinet
Fortinet
11 months ago

Systems Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support the sales organization as a technical lead for a defined territory, partnering closely with a sales representative across pre-sales, sales calls, and post-sales. Qualify technical leads, serve as the main technical resource during customer conversations, and resolve customer technical issues with engineering and technical support. Provide post-sales training and apply deep knowledge of networking, wireless, authentication, and security protocols.
Location: Puerto Rico
Workplace: Remote
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Pre-sales: assist in qualifying sales leads from a technical standpoint.
  • •Sales calls: serve as the main technical resource, answering and educating customers on features, specifications, functionality, and integration.
  • •Maintain fluency in networking applications and solutions.
  • •Post-sales: act as the lead technical contact for identified accounts, working with technical support and engineering to resolve issues.
  • •Provide post-sales training assistance to identified customers.

Key Requirements

  • •Field sales experience.
  • •Experience in technical/pre-sales support as a sales or systems engineer.
  • •Experience administering LAN/WAN/Internet services.
  • •Experience with wireless technologies, including deploying, supporting, and conducting site surveys.
  • •Solid understanding of wireless authentication and networking/security protocols (e.g., DNS; RADIUS/PKI/IKE; IPsec/firewalls; HTTP/TCP/IP).
Experience:Field salesPre-salesNetworkingWirelessWireless authentication
Education:Bachelor's
Skills:Technical communicationCustomer educationProblem-solving
Certifications:CCIECISSP
Tech Stack:LANWANInternetWireless technologiesDNSNFSSMTPHTTPTCP/IPRoutingSwitchingVPNNetwork SecurityIntrusion DetectionAnti VirusRADIUSPKIIKECertificatesL2TP

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn