Parts Support Representative

Emerson
Hungary
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer-focused mindset","Relationship building","Collaboration","Clear communication","Continuous improvement"]

Respond to customer sales enquiries via phone, email, and digital channels, qualifying requests and translating requirements into accurate, value-driven replacement parts. Prepare clear technical quotations, follow up to convert opportunities, and coordinate with local sales and cross-functional teams to deliver reliable service. Partner with internal teams to support proactive selling, contribute to key account planning, and continually improve processes, customer satisfaction, and service quality.

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FursaFursa
Emerson
Emerson
2 days ago

Parts Support Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Respond to customer sales enquiries via phone, email, and digital channels, qualifying requests and translating requirements into accurate, value-driven replacement parts. Prepare clear technical quotations, follow up to convert opportunities, and coordinate with local sales and cross-functional teams to deliver reliable service. Partner with internal teams to support proactive selling, contribute to key account planning, and continually improve processes, customer satisfaction, and service quality.
Location: Hungary
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Respond to customer sales enquiries via phone, email, or digital channels with timely, professional, solution-oriented communication.
  • •Qualify enquiries and provide appropriate customer solutions while following delegation of authority, export compliance, and business policies.
  • •Partner with local sales teams to prioritize activities, support proactive selling, and contribute to account planning and customer strategies.
  • •Identify effective replacement part solutions, determine correct part numbers, and prepare accurate technical quotations.
  • •Follow up on quotations to support opportunity conversion, collaborate with internal teams to deliver solutions and service levels, and drive continuous process improvement.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •Experience supporting sales, customer service, or commercial operations in a structured, fast-paced environment.
  • •Ability to interpret customer requirements and translate them into accurate, value-driven solutions.
  • •Strong English and German communication skills (written and verbal), with a customer-focused mindset.
  • •Attention to detail and the ability to manage multiple priorities while meeting deadlines.
  • •Comfort working with digital tools, systems, and data to support enquiry management and order processing.
Skills:Customer-focused mindsetRelationship buildingCollaborationClear communicationContinuous improvement
Languages:EnglishGerman

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn