Sales Associate I

Tapestry
Chicago
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience for Coach clients in a luxury, omni-channel retail environment. You’ll build client relationships through styling and product expertise, drive sales with cross-selling and tailored recommendations, and use mobile POS and clienteling/social selling tools to capture data and encourage repeat purchases. In addition, support daily store operations including cash wrap, inventory processing, visual merchandising, and asset protection while collaborating with your team to meet KPIs.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Associate I

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience for Coach clients in a luxury, omni-channel retail environment. You’ll build client relationships through styling and product expertise, drive sales with cross-selling and tailored recommendations, and use mobile POS and clienteling/social selling tools to capture data and encourage repeat purchases. In addition, support daily store operations including cash wrap, inventory processing, visual merchandising, and asset protection while collaborating with your team to meet KPIs.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador while adhering to style and service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales by cross-selling, upselling, and making tailored recommendations; meet individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and support repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing/replenishment, visual merchandising, and transaction handling (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally), including climbing, bending, kneeling, and maneuvering in the sales floor/stockroom.
  • •Strong English proficiency.
  • •Luxury retail background and social media savvy, including experience with live-stream shopping/video demos and clienteling/data acquisition (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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