Client Success Coordinator with German

Aon
Krakow
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Collaboration","Teamwork","Client interaction","Data analysis","Clear communication"]

Partner with a portfolio of clients supporting Aon’s Radford McLagan Compensation Database. In a hybrid Krakow role, you’ll drive client retention by providing daily support across job architecture, survey publications, data lifecycle, and platform experience. Analyze and present compensation data using Excel and internal tools, ensure client submission obligations are met, and contribute to projects like job matching and benchmarking while promoting product and service awareness.

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FursaFursa
Aon
Aon
1 month ago

Client Success Coordinator with German

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Job Summary

Partner with a portfolio of clients supporting Aon’s Radford McLagan Compensation Database. In a hybrid Krakow role, you’ll drive client retention by providing daily support across job architecture, survey publications, data lifecycle, and platform experience. Analyze and present compensation data using Excel and internal tools, ensure client submission obligations are met, and contribute to projects like job matching and benchmarking while promoting product and service awareness.
Location: Krakow
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Drive client retention by providing daily support across job architecture, survey publications, data lifecycle, and platform experience.
  • •Analyze compensation data using Excel and internal software to support client needs.
  • •Ensure all client compensation data submission obligations are fulfilled through regular interaction.
  • •Support specific projects delivering job matching and benchmarking services to clients.
  • •Promote product and service awareness to clients and collaborate with internal teams across seniorities.

Key Requirements

  • •C1 English and C1 German language skills.
  • •Proficiency with Excel, including using a range of formulas.
  • •Comfort analyzing and presenting compensation data insights clearly and concisely.
  • •Experience demonstrating collaboration and teamwork in a previous role.
  • •Ideally prior experience in consulting or business services sectors.
Experience:ConsultingBusiness services
Skills:CollaborationTeamworkClient interactionData analysisClear communication
Languages:EnglishGerman
Tech Stack:Excel

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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