Digital Tech Lead - Production Support - Remote

Lead day-to-day production support for digital applications, ensuring stability, reliability, and continuous improvement. Own Problem Management with timely root-cause analysis and long-term remediation, while coordinating release and deployment readiness. Provide 3rd-line technical troubleshooting across cloud infrastructure, observability, and microservices/API environments, partnering with internal teams and external vendors to maintain secure, high-performing production systems.