Specialist II - Universal Banker (CSR) Greenbelt

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsSkills: ["Customer service","Coaching","Communication","Process improvement","Risk awareness"]

Deliver high-quality, consistent client experiences across branch locations while supporting operational excellence and compliance. Manage day-to-day branch service operations, handle frontline banking activities, and ensure accurate, timely execution of customer transactions. Coach and support branch teams, implement process improvements, and monitor controls to reduce risk. As a Universal Banker, open new accounts, resolve complex customer service issues, and market/cross-sell banking products and services.

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Sandy Spring Bancorp
Sandy Spring Bancorp
6 days ago

Specialist II - Universal Banker (CSR) Greenbelt

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver high-quality, consistent client experiences across branch locations while supporting operational excellence and compliance. Manage day-to-day branch service operations, handle frontline banking activities, and ensure accurate, timely execution of customer transactions. Coach and support branch teams, implement process improvements, and monitor controls to reduce risk. As a Universal Banker, open new accounts, resolve complex customer service issues, and market/cross-sell banking products and services.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day branch service operations and support client transactions
  • •Ensure accurate and timely execution of all frontline banking activities
  • •Open new accounts and handle teller transactions
  • •Market and cross-sell banking products and services while identifying additional opportunities
  • •Coach branch teams, resolve complex customer service issues, and implement process improvements to strengthen delivery

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid Leave401k

Key Requirements

  • •2+ years relevant experience
  • •Basic knowledge of job procedures and tools from work experience
  • •Ability to stand for extended periods and lift objects up to 30 lbs
  • •Vocational or technical training may be required
  • •Communicate information that requires some explanation or interpretation
Experience:2+ years
Skills:Customer serviceCoachingCommunicationProcess improvementRisk awareness

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn