9 hours ago

TikTok Shop Account Manager - Electronics

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Join TikTok’s operations team to grow the hardline electronics category by acquiring and managing key Brazilian business partners. You’ll build partner relationships, negotiate campaign deals, and support partner expansion through creator and content initiatives. You’ll also monitor service quality (cancellation/returns/reviews) to improve conversion and customer satisfaction, using data to identify pain points and prioritize solutions. Fluency in English and Portuguese is required.

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and manage Brazilian top business partners to launch the hardline category.
•Build and maintain partner relationships; negotiate and secure best deals based on campaigns.
•Help partners expand exposure by leveraging creators’ capabilities or building their own.
•Discover new collaborative opportunities aligned to partners’ short- and long-term plans.
•Maintain partner service quality and use data to understand pain points and prioritize solutions.

Key Requirements

•3+ years of relevant work experience.
•Fluent in English and Portuguese, with strong communication and collaboration skills in a global environment.
•Customer service orientation and experience working in a client-facing capacity.
•Strong interpersonal skills, including communication, negotiation, logical thinking, and analytical skills.
•Ability to work cross-functionally to identify opportunities and prioritize solutions based on data.

Experience:3+ years

Skills:Interpersonal skillsCommunicationNegotiationAnalytical thinkingCollaboration

Languages:EnglishPortuguese

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

9 hours ago

TikTok Shop Account Manager - Electronics

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Acquire and manage Brazilian top business partners to launch the hardline category.
•Build and maintain partner relationships; negotiate and secure best deals based on campaigns.
•Help partners expand exposure by leveraging creators’ capabilities or building their own.
•Discover new collaborative opportunities aligned to partners’ short- and long-term plans.
•Maintain partner service quality and use data to understand pain points and prioritize solutions.

Key Requirements

•3+ years of relevant work experience.
•Fluent in English and Portuguese, with strong communication and collaboration skills in a global environment.
•Customer service orientation and experience working in a client-facing capacity.
•Strong interpersonal skills, including communication, negotiation, logical thinking, and analytical skills.
•Ability to work cross-functionally to identify opportunities and prioritize solutions based on data.

Experience:3+ years

Skills:Interpersonal skillsCommunicationNegotiationAnalytical thinkingCollaboration

Languages:EnglishPortuguese

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn