Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 17 - 21Function: Administration & Executive AssistanceSkills: ["Team leadership","Customer focus","Sales execution","Positive communication","Adaptability"]

Lead store teams at the heart of the customer experience, using Crocs’ C.H.A.R.M. service model to drive exceptional in-store service and sales results. Support daily operations including opening/closing, cash handling, store recovery, inventory control, and asset protection. Partner with store management to coach and delegate tasks, manage POS and merchandising/visual presentation, and ensure the shop floor and stockroom are business-ready every day.

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Crocs Inc.
Crocs Inc.
17 hours ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead store teams at the heart of the customer experience, using Crocs’ C.H.A.R.M. service model to drive exceptional in-store service and sales results. Support daily operations including opening/closing, cash handling, store recovery, inventory control, and asset protection. Partner with store management to coach and delegate tasks, manage POS and merchandising/visual presentation, and ensure the shop floor and stockroom are business-ready every day.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • •Assist store departments including POS system management, customer service, merchandising, visual presentation, and stockroom operations.
  • •Lead by example on the sales floor, partnering with Store Management to achieve personal and team sales goals.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, and ensuring timely follow-up.
  • •Execute key holder responsibilities such as opening/closing procedures, cash handling, store recovery, and asset protection/shortage prevention.

Pay and Benefits

Salary: USD 17 - 21

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, with a preference for prior store leadership roles.
  • •Flexibility for nights, weekends, holidays, and extended hours with regular attendance.
  • •Desire to succeed in a fast-paced, high-growth retail environment.
  • •Ability to perform physical tasks such as lifting 30 pounds with assistance and standing/walking for at least 8 hours per shift.
Experience:Retail
Skills:Team leadershipCustomer focusSales executionPositive communicationAdaptability
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn