AutoTrader.com

2 weeks ago

Account Operations Specialist II (Manheim)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 50 minutes agoStatus: Live

Job Summary

Serve as an account liaison for Manheim auction clients, coordinating and executing account SLAs while resolving inquiries and issues. You’ll be the primary point of contact for clients and auction vendors, manage vehicle run processes, and oversee reconditioning coordination and quality standards. Partner with internal stakeholders, educate clients on auction processes, and recommend/upsell Manheim/CAI products and services based on client needs.

Location: Hamilton

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Coordinate and execute account SLAs and serve as the primary point of contact for auction vendors/clients.
•Resolve client issues for accounts of varying complexity in collaboration with auction teams and stakeholders.
•Coordinate sale vehicle run processes and communicate across auction departments to manage inventory movement and reconditioning completion.
•Inspect sales lineup vehicles, complete reconditioning estimates, coordinate and approve reconditioning services, and perform condition report/imaging audits.
•Educate clients on auction processes and recommend or upsell Manheim/CAI products and services based on client needs.

Pay and Benefits

Salary: USD 20.1 - 30.1 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•High School Diploma/GED and 3 years’ experience in a related field, or 5 years’ experience in a related field.
•Valid driver’s license (safe drivers needed).
•Ability to work with minimal supervision as a self-starter.
•Ability to handle multiple tasks simultaneously.
•Excellent verbal and written skills.

Experience:3+ years

Education:High School

Skills:Customer serviceCommunicationPrioritizationProfessionalismSafety commitment

Licenses:Driver's license

Tech Stack:Microsoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com

Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1997

Website LinkedIn

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AutoTrader.com

2 weeks ago

Account Operations Specialist II (Manheim)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 50 minutes agoStatus: Live

Job Summary

Location: Hamilton

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Coordinate and execute account SLAs and serve as the primary point of contact for auction vendors/clients.
•Resolve client issues for accounts of varying complexity in collaboration with auction teams and stakeholders.
•Coordinate sale vehicle run processes and communicate across auction departments to manage inventory movement and reconditioning completion.
•Inspect sales lineup vehicles, complete reconditioning estimates, coordinate and approve reconditioning services, and perform condition report/imaging audits.
•Educate clients on auction processes and recommend or upsell Manheim/CAI products and services based on client needs.

Pay and Benefits

Salary: USD 20.1 - 30.1 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•High School Diploma/GED and 3 years’ experience in a related field, or 5 years’ experience in a related field.
•Valid driver’s license (safe drivers needed).
•Ability to work with minimal supervision as a self-starter.
•Ability to handle multiple tasks simultaneously.
•Excellent verbal and written skills.

Experience:3+ years

Education:High School

Skills:Customer serviceCommunicationPrioritizationProfessionalismSafety commitment

Licenses:Driver's license

Tech Stack:Microsoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Atlanta, United States

Founded: 1997

Website LinkedIn