AMNA Customer Quality E3

Applied Materials
Austin
Workplace: OnsiteFull timeUSD 96,000 - 132,000 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 4+ yearsEducation: bachelorsSkills: ["Methodical","Structured problem solving","Priority management","Problem solving","Communication","Training","Mentoring"]

Serve as the customer quality interface for AMNA, addressing customer findings and driving continuous improvement in FA cycle time as part of the Voice of the Customer (VOC) program. Facilitate the FSO team’s Lean Six Sigma journey, manage APS governance, and deliver 8D training to strengthen data analytics and problem-solving. Own and audit the QMS for ISO compliance, resolve quality issues with customers/vendors, and coach organizations on quality processes.

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FursaFursa
Applied Materials
Applied Materials
1 week ago

AMNA Customer Quality E3

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the customer quality interface for AMNA, addressing customer findings and driving continuous improvement in FA cycle time as part of the Voice of the Customer (VOC) program. Facilitate the FSO team’s Lean Six Sigma journey, manage APS governance, and deliver 8D training to strengthen data analytics and problem-solving. Own and audit the QMS for ISO compliance, resolve quality issues with customers/vendors, and coach organizations on quality processes.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Mid level

Key Responsibilities

  • •Act as the customer quality interface for AMNA customers, addressing findings and driving continuous improvement in FA cycle time within the VOC program.
  • •Facilitate the FSO team’s Lean Six Sigma journey and manage APS governance at field.
  • •Provide 8D training to improve actionable data analytics and problem-solving capabilities.
  • •Develop and deploy quality tools and methods; identify systemic issues and drive continuous improvement across the business unit.
  • •Manage QMS and ensure compliance via internal audits, external ISO standards certification, and sourcing audits; interface with customers, vendors, and internal teams to resolve quality problems.
Travel: Extensive travel

Pay and Benefits

Salary: USD 96,000 - 132,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor's degree in Engineering
  • •4+ years of experience
  • •Extensive knowledge of quality processes and standards
  • •Working familiarity with the semiconductor industry and quality tools and methods
  • •Strong communication and training capability; English and Korean skills are a plus
Experience:4+ yearsSemiconductorQuality managementLean Six Sigma
Education:Bachelor's
Skills:MethodicalStructured problem solvingPriority managementProblem solvingCommunicationTrainingMentoring
Certifications:ISO
Languages:EnglishKorean
Tech Stack:Lean Six Sigma8DQMSISOAPSVOC

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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