Logistics Operations Manager

Aramex
Cairo
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Adaptability","Attention To Details","Regulatory Compliance","Leadership Skills","Time Management"]

Lead logistics and warehouse operations to ensure deliveries are fast, accurate, and cost-effective. Manage customer operations requirements and SLAs, monitor KPIs and dashboards, maintain inventory accuracy (IRA), and keep WMS updated. Recruit, train, develop, and mentor direct reports while ensuring staff are trained on customized procedures and warehouse systems. Drive continuous improvement, control indirect costs and running costs, and coordinate with stakeholders on issues, projects, and resource planning.

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Aramex
Aramex
16 hours ago

Logistics Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead logistics and warehouse operations to ensure deliveries are fast, accurate, and cost-effective. Manage customer operations requirements and SLAs, monitor KPIs and dashboards, maintain inventory accuracy (IRA), and keep WMS updated. Recruit, train, develop, and mentor direct reports while ensuring staff are trained on customized procedures and warehouse systems. Drive continuous improvement, control indirect costs and running costs, and coordinate with stakeholders on issues, projects, and resource planning.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop and maintain customer relationships to ensure high service satisfaction.
  • •Implement customer operation maps to meet requirements, standards, and customer SLAs.
  • •Set KPIs, conduct annual reviews for direct reports, and manage team performance to meet standards.
  • •Train and develop warehouse staff on customized logistics procedures and systems (including DQMS and work order processing).
  • •Monitor inventory accuracy (IRA), maintain housekeeping, ensure WMS updates, analyze operational dashboards for trends/issues, and drive continuous improvement and cost-efficiency projects.

Key Requirements

  • •7+ years of experience in warehousing operations.
  • •Bachelor’s degree in Logistics, Supply Chain, or Industrial Engineering.
  • •Proficiency with Microsoft Office (Excel, PowerPoint, Visio) and warehouse systems.
  • •Experience with standard warehouse concepts.
  • •Strong written and verbal communication skills, with attention to detail and analytical/leadership capability.
Experience:7+ yearsWarehousing operations
Education:Bachelor's in Logistics, Supply Chain or Industrial Engineering
Skills:AdaptabilityAttention To DetailsRegulatory ComplianceLeadership SkillsTime Management
Languages:English
Tech Stack:Microsoft OfficeExcelPowerPointVisioWMSWarehouse systemsDQMS

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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