Alfalaval

3 weeks ago

Service Center Manager (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Lead the daily operations of a service center in Frechen, built in 2022, and ensure a high-performing, efficient organization. You will coach and develop a team of 21 employees, oversee planning and quality assurance for repair orders across Central Europe, and drive continuous improvements to standards for safety, health, quality, and the environment. Partner with other service centers, sales companies, and internal stakeholders across HR, Finance, and Risk Management while reporting to the Mid Europe Managing Director.

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead the service center’s day-to-day operations and ensure operational scalability and long-term competitiveness.
•Lead, coach, and develop the team both functionally and disciplinarily, including strategic hiring for future growth.
•Oversee planning, execution, and quality assurance of customer repair orders to secure on-time deliveries for Central Europe.
•Collaborate with other service centers, sales companies, and internal stakeholders (HR, Finance, Risk Management).
•Ensure compliance and continuous improvement of standards for occupational safety, health, quality, and environmental management, including quality system development.

Travel: Low travel

Pay and Benefits

Perks:Company CarGym Membership

Key Requirements

•Technical degree in a field such as mechanical or process engineering, or a completed technical training with Meisterqualifikation.
•At least 5 years of experience leading teams and delivering results in a collaborative environment.
•Solid background in manufacturing or industrial operations.
•Strong customer orientation with a business mindset focused on improving competitiveness (e.g., reducing lead times and optimizing costs).
•Hands-on experience with continuous improvement methods such as Lean and TPM, plus familiarity with ISO-based quality management systems.

Experience:5+ yearsManufacturingIndustrial operationsContinuous improvementService operations

Education:Bachelor's

Skills:LeadershipCoachingCustomer orientationCommunicationCollaboration

Languages:GermanEnglish

Tech Stack:Alfa Laval Production System (ALPS)Lean Six SigmaLeanTPMISO

Company Brief

Alfalaval

Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Lund, Sweden

Founded: 1883

Website LinkedIn

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Alfalaval

3 weeks ago

Service Center Manager (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Germany

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Lead the service center’s day-to-day operations and ensure operational scalability and long-term competitiveness.
•Lead, coach, and develop the team both functionally and disciplinarily, including strategic hiring for future growth.
•Oversee planning, execution, and quality assurance of customer repair orders to secure on-time deliveries for Central Europe.
•Collaborate with other service centers, sales companies, and internal stakeholders (HR, Finance, Risk Management).
•Ensure compliance and continuous improvement of standards for occupational safety, health, quality, and environmental management, including quality system development.

Travel: Low travel

Pay and Benefits

Perks:Company CarGym Membership

Key Requirements

•Technical degree in a field such as mechanical or process engineering, or a completed technical training with Meisterqualifikation.
•At least 5 years of experience leading teams and delivering results in a collaborative environment.
•Solid background in manufacturing or industrial operations.
•Strong customer orientation with a business mindset focused on improving competitiveness (e.g., reducing lead times and optimizing costs).
•Hands-on experience with continuous improvement methods such as Lean and TPM, plus familiarity with ISO-based quality management systems.

Experience:5+ yearsManufacturingIndustrial operationsContinuous improvementService operations

Education:Bachelor's

Skills:LeadershipCoachingCustomer orientationCommunicationCollaboration

Languages:GermanEnglish

Tech Stack:Alfa Laval Production System (ALPS)Lean Six SigmaLeanTPMISO

Company Brief

Alfalaval

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Lund, Sweden

Founded: 1883

Website LinkedIn