Specialist Progression Coach (MOBILE WORKER, West Glamorgan, GB)

Serco
Swansea
Workplace: HybridContractGBP 31,000 - 32,000Function: Communications, PR & CommunitySkills: ["Coaching","Motivation","Relationship building","Trust building","Organisation","Independent working","Communication","Prioritisation"]

Support unemployed participants with long-term health conditions, mental health conditions, or disabilities in a field-based role. Manage a caseload, complete needs assessments, and create personalised action plans. Deliver one-to-one employability coaching covering CVs, job searching, and interview preparation, while identifying barriers and connecting participants to relevant services. Build employer relationships to secure inclusive opportunities, ensuring delivery meets quality and contract requirements.

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FursaFursa
Serco
Serco
1 day ago

Specialist Progression Coach (MOBILE WORKER, West Glamorgan, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support unemployed participants with long-term health conditions, mental health conditions, or disabilities in a field-based role. Manage a caseload, complete needs assessments, and create personalised action plans. Deliver one-to-one employability coaching covering CVs, job searching, and interview preparation, while identifying barriers and connecting participants to relevant services. Build employer relationships to secure inclusive opportunities, ensuring delivery meets quality and contract requirements.
Location: Swansea
Workplace: Hybrid
Employment Type: Contract · 15 months
Job Function: Communications, PR & Community

Key Responsibilities

  • •Manage a caseload of participants and provide tailored coaching and support throughout their employment journey.
  • •Complete holistic needs assessments and develop personalised action plans aligned to individuals’ goals and support needs.
  • •Identify employment barriers and connect participants with appropriate health, wellbeing, training, community, and specialist support services.
  • •Deliver one-to-one employability coaching, including CV support, job searching, interview preparation, and confidence-building activities.
  • •Build relationships with local employers to identify inclusive employment opportunities and support participants into suitable roles.

Pay and Benefits

Salary: GBP 31,000 - 32,000
Perks:Paid LeavePensionLearning BudgetEmployee AssistanceVirtual GpWellness StipendMeal AllowanceVolunteering Day

Key Requirements

  • •Experience coaching, motivating, or supporting individuals to achieve positive outcomes.
  • •Understanding the challenges faced by people with disabilities, long-term health conditions, or mental health conditions when seeking employment.
  • •Ability to build trust quickly and develop effective relationships with participants, employers, colleagues, and external partners.
  • •Highly organised approach to manage a varied caseload and prioritise effectively while working independently.
  • •Full UK Driving Licence and own vehicle.
Skills:CoachingMotivationRelationship buildingTrust buildingOrganisationIndependent workingCommunicationPrioritisation
Licenses:Full UK Driving Licence

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn