Store Manager, Gurney Plaza (George Town, Penang, MY, 10250)

Crocs Inc.
Penang
Workplace: OnsiteFull timeFunction: Healthcare (Clinical, Medical, Wellness)Experience: 5+ yearsSkills: ["Leadership","Communication","Analytical thinking","Customer focus","Team collaboration"]

Lead a store team to deliver an exceptional consumer experience, driving sales and outstanding service using the C.H.A.R.M service model. Manage performance metrics across sales and consumer service, apply analytical reporting to identify opportunities, and oversee visual presentation, product flow, replenishment, and operational standards. Coordinate daily retail execution including POS usage, stock replenishment, pricing/markdown processes, loyalty programs, and asset protection.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Crocs Inc.
Crocs Inc.
1 month ago

Store Manager, Gurney Plaza (George Town, Penang, MY, 10250)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead a store team to deliver an exceptional consumer experience, driving sales and outstanding service using the C.H.A.R.M service model. Manage performance metrics across sales and consumer service, apply analytical reporting to identify opportunities, and oversee visual presentation, product flow, replenishment, and operational standards. Coordinate daily retail execution including POS usage, stock replenishment, pricing/markdown processes, loyalty programs, and asset protection.
Location: Penang
Workplace: Onsite
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M service model.
  • •Lead the store team to surpass performance metrics including sales, consumer service, and charms.
  • •Use analytical thinking and company reporting to find store opportunities and enable strategic decisions.
  • •Lead visual presentation, product flow, replenishment, and operational standards throughout the store.
  • •Support daily retail operations including POS management, stock replenishment, seasonal pricing/markdown processes, loyalty programs, and cleanliness/recovery standards.

Key Requirements

  • •Minimum 5 years of total retail experience, preferably with previous Store Manager experience.
  • •Possess at least STPM / A Level / Diploma / Advanced Diploma or above (preferred).
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Professional working proficiency in English; proficiency in other languages is an advantage.
  • •Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel and Email, and ability to operate a retail Point of Sale system.
Experience:5+ yearsRetail
Skills:LeadershipCommunicationAnalytical thinkingCustomer focusTeam collaboration
Languages:English
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Crosliteâ„¢ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn