Sr Manager, Product Management - Staff Operations

Discover Financial
Richmond, New York
Workplace: OnsiteFull timeUSD 200,700 - 229,100 annuallyFunction: Communications, PR & CommunityExperience: 4+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Strategic thinking","Integrated problem solving","Transformational leadership","Execution excellence"]

Lead product strategy for Staff Operations in HR, Finance, or Risk Management, defining roadmaps and guiding complex processes to keep operations running efficiently. Own a portfolio of tools that deliver intuitive, scalable products for internal customers while leveraging technology for resilient outcomes. You’ll demonstrate human-centered, business-focused, integrated problem-solving, and transformational leadership—partnering cross-functionally to drive organizational alignment and mitigate product risks.

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Discover Financial
Discover Financial
4 weeks ago

Sr Manager, Product Management - Staff Operations

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Job Summary

Lead product strategy for Staff Operations in HR, Finance, or Risk Management, defining roadmaps and guiding complex processes to keep operations running efficiently. Own a portfolio of tools that deliver intuitive, scalable products for internal customers while leveraging technology for resilient outcomes. You’ll demonstrate human-centered, business-focused, integrated problem-solving, and transformational leadership—partnering cross-functionally to drive organizational alignment and mitigate product risks.
Location: Richmond, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead the strategic vision for a Staff Operations product domain (HR, Finance, or Risk Management).
  • •Champion a portfolio of tools and build intuitive, scalable products that power the chosen domain.
  • •Shape product roadmaps and guide complex processes to run operations efficiently.
  • •Drive technology-enabled, resilient solutions that deliver near- and long-term value.
  • •Lead cross-functional teams and drive organizational alignment while mitigating product risks.

Pay and Benefits

Salary: USD 200,700 - 229,100 annually
Perks:Health Insurance

Key Requirements

  • •Currently has, or is in the process of obtaining, a Bachelor’s or Master’s degree in a quantitative field or Business/Marketing.
  • •OR, a Bachelor’s degree in any field plus at least 4 years of Product Management experience.
  • •Translate business strategy and analysis into consumer-facing digital products.
  • •Demonstrate proficiency in human-centered product thinking (internal and external customer needs).
  • •Demonstrate integrated problem solving and transformational leadership, including leading cross-functional teams.
Experience:4+ yearsProduct managementDigital products
Education:Bachelor's in quantitative field; Business or Marketing
Skills:Cross-functional collaborationStrategic thinkingIntegrated problem solvingTransformational leadershipExecution excellence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn