Driver Operations Associate (3-month contract)

Lalamove
Kuala Lumpur
Workplace: OnsiteContractFunction: Transportation & Fleet OperationsSkills: ["Detail-oriented","Accuracy","Independent work","Collaboration","Problem-solving","Calm under pressure","Technology savvy"]

Support driver onboarding end to end by reviewing applications, conducting background checks, and ensuring all documentation is accurate and complete. Serve as the primary contact for new drivers during onboarding via phone, email, and chat, addressing questions promptly. Maintain precise records of onboarding activities, ensure compliance with local regulations and company policies, and gather feedback to continuously improve the onboarding process.

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FursaFursa
Lalamove
Lalamove
1 month ago

Driver Operations Associate (3-month contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Support driver onboarding end to end by reviewing applications, conducting background checks, and ensuring all documentation is accurate and complete. Serve as the primary contact for new drivers during onboarding via phone, email, and chat, addressing questions promptly. Maintain precise records of onboarding activities, ensure compliance with local regulations and company policies, and gather feedback to continuously improve the onboarding process.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Contract · 3 months
Job Function: Transportation & Fleet Operations

Key Responsibilities

  • •Assess driver applications and ensure all documents are accurate and complete.
  • •Conduct background checks and verify compliance with legal and company standards.
  • •Act as the primary point of contact for new drivers during onboarding and handle inquiries via phone, email, or chat.
  • •Maintain accurate records of onboarding activities and driver documentation.
  • •Ensure onboarding activities comply with local government regulations and company policies, and collect feedback to improve the process.

Key Requirements

  • •Detail-oriented with a strong commitment to accuracy.
  • •Ability to work independently and collaboratively in a fast-paced environment.
  • •Problem-solving mindset with the ability to handle difficult situations calmly and efficiently.
  • •Technology savvy.
  • •Experience in the logistics or transportation industry is advantageous.
Experience:LogisticsTransportation
Skills:Detail-orientedAccuracyIndependent workCollaborationProblem-solvingCalm under pressureTechnology savvy

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn