Service Operations Manager, SA/NT (Gepps Cross, SA, AU, 5094)

Control and coordinate the aftermarket service function to deliver cost-effective service aligned to customer requirements and service performance objectives. Lead supervision, technical and administrative support for regional service staff while maintaining high customer satisfaction. Own territory strategy and aftermarket revenue forecasting, ensure service teams are certified and able to resolve issues, manage training, response times, WIP/backorder reporting, quotations, and service department asset and stock control.