Account Manager
Fiserv
Mississauga
Workplace: OnsiteFull time64,000 - 80,000Function: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Client satisfaction","Strategic account management","Proactive communication","Data analysis","Attention to detail"]Support Relationship Managers in the day-to-day operations of a national account portfolio, resolving complex client issues to protect and grow revenue. Execute add-on sales and upsell/cross-sell initiatives, analyze client data to identify trends, and produce actionable reports. Manage multiple accounts to meet SLAs, proactively communicate with clients, and maintain accurate records in eCRM while coordinating escalations and tracking KPIs.
