Retail - Lead Store Advisor（Mix World Nanjing）

On Holding
Nanjing, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Leadership","Customer service","Teamwork","Problem-solving"]

Lead store team in Nanjing for On running, delivering brand storytelling, product knowledge, and exceptional customer experiences. Drive visual merchandising, inventory, and cashier operations while coaching staff, training on product and service standards, and coordinating with global retail teams to ensure a WOW shopping experience.

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FursaFursa
On Holding
On Holding
1 year ago

Retail - Lead Store Advisor（Mix World Nanjing）

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Last checked: 17 hours agoStatus: Live

Job Summary

Lead store team in Nanjing for On running, delivering brand storytelling, product knowledge, and exceptional customer experiences. Drive visual merchandising, inventory, and cashier operations while coaching staff, training on product and service standards, and coordinating with global retail teams to ensure a WOW shopping experience.
Location: Nanjing, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor the store team to achieve daily and weekly store goals, ensuring high-quality customer interactions and seamless operations.
  • •Deliver in-store training and feedback, focusing on why, what, and how to improve staff skills and customer experience.
  • •Develop product knowledge and usage scenarios, anticipate customer needs, and plan product training for new releases.
  • •Plan and adjust visual merchandising according to standards and new product plans, including styling recommendations for daily and seasonal displays.
  • •Manage store operations including goods receipts, returns, inventory, cashiering, opening/closing, and daily wrap-ups; collaborate with the store manager on shift handoffs and messaging.
  • •Collaborate with the store manager to lead on-shift execution and guest experience enhancements; foster long-term customer relationships through brand activations.
  • •Support brand community activities and events to enhance in-store experience and customer engagement.
  • •Continuously take ownership of personal growth and work with the store manager to set development plans.

Key Requirements

  • •3+ years of retail experience with at least 1 year in supervision/training
  • •Customer-centric mindset with passion for retail and sports
  • •Ability to work flexible hours including weekends/holidays (shift work)
  • •Visual merchandising, service training, and product training skills preferred
  • •Basic English communication skills preferred
Experience:3+ yearsRetailSportswear
Skills:CommunicationLeadershipCustomer serviceTeamworkProblem-solving
Languages:EnglishChinese

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn