Global Support Contract Specialist

Salesforce
Hyderabad
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Self-motivated","Detail-oriented","Problem-solving","Decision-making","Interpersonal communication","Ability to manage deadlines","Teamwork","Ability to work independently"]

Support Account Executives within Salesforce Global SMB businesses by advising on deal structure, quote and contract guidance, and ACV/pricing calculations. Ensure orders and quotes comply with revenue and company policy, including Salesforce Sales Order Acceptance and SOX compliance. Partner with Sales, Rev Recognition, Legal, and Collections to resolve contract issues and billing disputes, while creating/modifying quotes and training less-experienced AEs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Salesforce
Salesforce
20 hours ago

Global Support Contract Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 minutes agoStatus: Live

Job Summary

Support Account Executives within Salesforce Global SMB businesses by advising on deal structure, quote and contract guidance, and ACV/pricing calculations. Ensure orders and quotes comply with revenue and company policy, including Salesforce Sales Order Acceptance and SOX compliance. Partner with Sales, Rev Recognition, Legal, and Collections to resolve contract issues and billing disputes, while creating/modifying quotes and training less-experienced AEs.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Provide internal support for Account Executives on deal structure, pre-quote conversion support, order processing, and compliance to revenue and company policy.
  • •Advise on pricing strategy and deal structuring options to close deals efficiently while maximizing revenue within guidelines.
  • •Partner with Sales, Rev Recognition, and Legal to address contract issues and support contract negotiation for proper revenue recognition.
  • •Create and modify quotes as required; review contract and order forms for completeness, accuracy, and conformance to Sales Order Acceptance policy.
  • •Ensure SOX compliance, contribute to departmental policies and process improvements, and train/cross-train Sales and less-experienced AEs.

Key Requirements

  • •3+ years of sales operations or pricing strategy experience.
  • •Experience with pricing and deal strategy, including ACV calculations, deal structuring, and pricing/discount approval processes.
  • •Strong research, problem-solving, and extreme attention to detail.
  • •Excellent interpersonal skills; able to articulate verbally and in writing and debate difficult issues.
  • •Ability to work independently and thrive in a fast-paced environment while managing multiple deadlines and projects.
Experience:Sales operationsPricing strategyRevenue operations
Skills:Self-motivatedDetail-orientedProblem-solvingDecision-makingInterpersonal communicationAbility to manage deadlinesTeamworkAbility to work independently
Tech Stack:Salesforce

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor