Sr Manager, Change Management

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Communication","Stakeholder management","Relationship building","Problem-solving","Planning"]

Lead enterprise-wide change management efforts to ensure major initiatives achieve objectives on time and on budget. Own the people-side strategy—driving employee adoption and usage of changes to business processes, systems, technology, and org structures—while minimizing resistance. Partner with senior leaders to set vision, sponsorship expectations, and success metrics; conduct readiness and impact analyses; design communications, training, coaching, and resistance-management plans; and monitor outcomes across an enterprise change portfolio.

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FursaFursa
American Airlines Group
American Airlines Group
1 day ago

Sr Manager, Change Management

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead enterprise-wide change management efforts to ensure major initiatives achieve objectives on time and on budget. Own the people-side strategy—driving employee adoption and usage of changes to business processes, systems, technology, and org structures—while minimizing resistance. Partner with senior leaders to set vision, sponsorship expectations, and success metrics; conduct readiness and impact analyses; design communications, training, coaching, and resistance-management plans; and monitor outcomes across an enterprise change portfolio.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead enterprise-wide change strategy using structured methodologies to drive adoption and measurable outcomes.
  • •Partner with senior leaders to define vision, sponsorship expectations, and success metrics for major initiatives.
  • •Integrate change management into program and project lifecycles with cross-functional partners to shape adoption plans.
  • •Design and execute change plans, including communications, training, coaching, and resistance-management strategies.
  • •Monitor adoption and readiness using defined success metrics; manage risks and issues and maintain knowledge of business processes to anticipate change needs.

Key Requirements

  • •Bachelor's degree or equivalent training/experience.
  • •7 years of experience in Organizational Change Management.
  • •Extensive experience leading large-scale organizational change and enterprise-level training or capability-building programs.
  • •Proven ability to lead high-performing teams and partner directly with senior executives.
  • •Change management certification or designation.
Experience:Organizational change managementEnterprise trainingCapability building
Education:Bachelor's
Skills:CommunicationStakeholder managementRelationship buildingProblem-solvingPlanning
Certifications:Change management certification

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn