OpenAI

1 month ago

Analytics & Automation Lead, User Safety & Risk Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a senior technical operations team focused on analytics, automation, and quality systems to scale User Safety and Risk Operations at OpenAI. Drive workflow automation, health analytics, and signal infrastructure; translate complex operational problems into measurable, reusable tooling; collaborate with Product, Engineering, Safety, and Support to improve speed, reliability, and safety at frontier AI scale.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Sr. Manager level

Key Responsibilities

•Lead and develop a senior team of technical and analytical ICs responsible for automation, analytics, reporting, and other systems.
•Set the strategy and operating cadence for a horizontal team supporting safety and risk operations across multiple workflows and domains.
•Prioritize a portfolio of high-impact opportunities, making clear tradeoffs based on user impact, risk reduction, operational need, technical feasibility, and scalability.
•Build systems that improve operational health and visibility, including data infrastructure, dashboards, SLA and backlog monitoring, and quality measurement.
•Design and implement workflow improvements such as automated triage, routing, prioritization, signal enrichment, case clustering, review assistance, and reporting automation.

Pay and Benefits

Salary: USD 302,000 - 335,000 annually

Equity and Bonus:Equity

Key Requirements

•Have 12+ years of relevant experience across trust and safety, risk operations, data, analytics, automation, product operations, integrity, fraud, or similarly high-stakes operational environments.
•Have 4+ years of people management experience, including experience leading senior technical, analytical, or highly independent ICs.
•Are highly technical for an operations leader: comfortable with SQL, dashboards, data quality, classifier/eval concepts, automation design, and practical AI tooling.
•Experience working with LLMs, agentic workflows, Codex-like tools, or internal AI platforms to automate operational work.
•Have built systems that materially improved how operational work gets done, such as workflow automation, triage or routing systems, detection workflows, operational reporting, or classifier feedback loops.

Experience:Trust and safetyRisk operationsDataAnalyticsAutomation

Skills:SQLDashboardsLLMsAI toolingData infrastructure

Languages:English

Tech Stack:SQLDashboardsLLMsCodex-like toolsAI toolingData infrastructure

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

1 month ago

Analytics & Automation Lead, User Safety & Risk Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Sr. Manager level

Key Responsibilities

•Lead and develop a senior team of technical and analytical ICs responsible for automation, analytics, reporting, and other systems.
•Set the strategy and operating cadence for a horizontal team supporting safety and risk operations across multiple workflows and domains.
•Prioritize a portfolio of high-impact opportunities, making clear tradeoffs based on user impact, risk reduction, operational need, technical feasibility, and scalability.
•Build systems that improve operational health and visibility, including data infrastructure, dashboards, SLA and backlog monitoring, and quality measurement.
•Design and implement workflow improvements such as automated triage, routing, prioritization, signal enrichment, case clustering, review assistance, and reporting automation.

Pay and Benefits

Salary: USD 302,000 - 335,000 annually

Equity and Bonus:Equity

Key Requirements

•Have 12+ years of relevant experience across trust and safety, risk operations, data, analytics, automation, product operations, integrity, fraud, or similarly high-stakes operational environments.
•Have 4+ years of people management experience, including experience leading senior technical, analytical, or highly independent ICs.
•Are highly technical for an operations leader: comfortable with SQL, dashboards, data quality, classifier/eval concepts, automation design, and practical AI tooling.
•Experience working with LLMs, agentic workflows, Codex-like tools, or internal AI platforms to automate operational work.
•Have built systems that materially improved how operational work gets done, such as workflow automation, triage or routing systems, detection workflows, operational reporting, or classifier feedback loops.

Experience:Trust and safetyRisk operationsDataAnalyticsAutomation

Skills:SQLDashboardsLLMsAI toolingData infrastructure

Languages:English

Tech Stack:SQLDashboardsLLMsCodex-like toolsAI toolingData infrastructure

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor