Operational Risk Manager

Wise
Austin
Workplace: HybridFull timeUSD 112,500 - 152,500 annuallyFunction: Legal, Risk & ComplianceExperience: 2-4 yearsSkills: ["Analytical thinking","Communication","Stakeholder management","Attention to detail","Process improvement"]

Own day-to-day operational risk and issues management for Wise US Inc and Wise Canada. Coordinate monthly issues workflows in AuditBoard/Optro, ensure data quality, and support risk acceptances and issue closure. Gather KRIs, issues, incidents, and operational loss data to produce clear quarterly Risk Committee and Board reporting narratives. Partner with Product, Compliance, and business teams on risk assessments, control mapping, and KRI implementation, using strong analytics to reduce manual work.

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FursaFursa
Wise
Wise
1 month ago

Operational Risk Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Own day-to-day operational risk and issues management for Wise US Inc and Wise Canada. Coordinate monthly issues workflows in AuditBoard/Optro, ensure data quality, and support risk acceptances and issue closure. Gather KRIs, issues, incidents, and operational loss data to produce clear quarterly Risk Committee and Board reporting narratives. Partner with Product, Compliance, and business teams on risk assessments, control mapping, and KRI implementation, using strong analytics to reduce manual work.
Location: Austin
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Coordinate the monthly issues management process, including obtaining status updates, maintaining data quality, and ensuring issue records meet documentation standards.
  • •Support first-line teams in documenting issues and entering them into AuditBoard/Optro, including guidance on required fields and remediation evidence.
  • •Analyze operational loss, incident, and issue data to identify trends, root causes, emerging risks, and potential control weaknesses for quarterly reporting.
  • •Compile and maintain Issues Forum and quarterly Operational Risk assessment materials by gathering KRIs, stakeholder narratives, and supporting governance materials.
  • •Support key risk initiatives including new product risk assessments, control mapping, KRI implementation, and ad-hoc risk projects.

Pay and Benefits

Salary: USD 112,500 - 152,500 annually
Perks:Relocation

Key Requirements

  • •2-4+ years in operational risk, risk assessments, incident/issues management, or operational controls.
  • •Strong analytical/data skills, including pulling data from multiple systems and synthesizing it into actionable insights.
  • •Strong Excel skills (VLOOKUPs, pivot tables) and ability to spot trends and ask follow-up questions.
  • •Understanding of operational risk fundamentals (incidents, issues, controls, risk ratings, KRIs) and related risk frameworks.
  • •Strong communication to prepare executive-level written reporting and coordinate across stakeholders.
Experience:2-4 yearsFintechPaymentsRisk managementGRC
Skills:Analytical thinkingCommunicationStakeholder managementAttention to detailProcess improvement
Languages:English
Tech Stack:ExcelVLOOKUPPivot tablesAuditBoardOptroServiceNowArcherLogicGateChatGPTClaudeSQLTableauPower BISuperset

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
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