Telecommunications Administrator

Administer, deploy, monitor, and maintain enterprise VOIP and telecommunications infrastructure nationwide with a focus on Webex Calling and Webex Contact Center. Serve as tier 2 support (including after-hours/on-call as needed), manage hardware and unified communications lifecycle activities, troubleshoot networks, and coordinate installs, migrations, and add/move/change work across locations. Create detailed documentation and stay current on industry best practices and certifications.