Business Operations Associate

CarMax
Texas
Workplace: OnsiteFull timeUSD 15.5 - 23.3 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support store operations by ensuring accurate processing of sales, auctions, and appraisals, including compliance documentation and clear communication to customers and internal teams. Manage cash handling, deposits, and security protocols, while auditing and reconciling retail/wholesale paperwork such as deal jackets, finance contracts, and DMV documents. Help train and mentor new associates, assist multiple departments during overflow, and follow CarMax Environmental, Health and Safety (EH&S) requirements.

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FursaFursa
CarMax
CarMax
2 months ago

Business Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations by ensuring accurate processing of sales, auctions, and appraisals, including compliance documentation and clear communication to customers and internal teams. Manage cash handling, deposits, and security protocols, while auditing and reconciling retail/wholesale paperwork such as deal jackets, finance contracts, and DMV documents. Help train and mentor new associates, assist multiple departments during overflow, and follow CarMax Environmental, Health and Safety (EH&S) requirements.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and perform clerical duties including filing, data entry, and reconciliation while following EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Paid LeavePaid HolidaysPaid Sick

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Commitment to confidentiality, integrity, and adherence to CarMax policies, including flexibility for nights, weekends, and holidays.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn