SMB Solutions Engineer

Box
New York
Workplace: OnsiteFull timeUSD 121,500 - 152,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Problem-solving","Growth mindset","Presentation","Communication","Stakeholder management","Follow-through"]

Own the technical win for SMB accounts in New York by researching customer problems, crafting customer-centric solutions, and driving technical deals forward. Lead demos across the Box solution suite (including Box AI and platform capabilities), support integrations and MCP server understanding, and quarterback extended teams from a solution standpoint. Serve as a Box SME at field marketing events, act as liaison between Sales and Product, and travel up to 50% to engage customers.

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FursaFursa
Box
Box
22 hours ago

SMB Solutions Engineer

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own the technical win for SMB accounts in New York by researching customer problems, crafting customer-centric solutions, and driving technical deals forward. Lead demos across the Box solution suite (including Box AI and platform capabilities), support integrations and MCP server understanding, and quarterback extended teams from a solution standpoint. Serve as a Box SME at field marketing events, act as liaison between Sales and Product, and travel up to 50% to engage customers.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Research and identify customer business problems, experimenting and iterating to deliver an exceptional customer experience.
  • •Own the technical win and drive the technical deal forward for SMB accounts.
  • •Lead demos that articulate the value of selling the full Box solutions suite to customers.
  • •Understand product integrations and MCP servers, and provide solution guidance as the technical quarterback.
  • •Support field marketing events as a Box SME/presenter and travel up to 50% to engage with customers in territory.
Travel: Extensive travel

Pay and Benefits

Salary: USD 121,500 - 152,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4-year degree or equivalent work experience required.
  • •3+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms.
  • •Comfort discussing LLMs, embeddings, automation, and context/prompt engineering with both technical and business audiences.
  • •Strong presentation skills to establish trust and design demos/narratives that make Box AI tangible.
  • •Familiarity with APIs and webhooks and modern architectures (REST, OAuth, JSON), plus comfort with languages such as Python and Javascript (plus low-code/no-code tools like Nintex, Zapier, Workato, or n8n).
Experience:3+ yearsSaaSEnterprise softwareAICloud platforms
Education:Bachelor's
Skills:Problem-solvingGrowth mindsetPresentationCommunicationStakeholder managementFollow-through
Languages:English
Tech Stack:LLMsEmbeddingsAutomationPrompt engineeringAPIsWebhooksRESTOAuthJSONPythonJavascriptNintexZapierWorkatoN8nBoxAIBox WebBox MobileShieldRelay

Company Brief

Box
Provides cloud content management, file sharing, and collaboration services for businesses, enabling secure content storage, workflow automation, and integrations with enterprise apps to manage and share files across organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Redwood City, United States
Founded: 2005
WebsiteLinkedIn