Leccio - Client Advisor

Prada Group
Italy
Workplace: OnsiteFull timeEUR 24,000 - 26,000Function: SalesSkills: ["Client relationship building","Problem-solving","Teamwork","Interpersonal skills","Communication"]

Deliver an exceptional luxury client experience as an Outlet Client Advisor, placing clients first in-store and on ecommerce. Promote the Prada brand philosophy, build meaningful client relationships, and proactively exceed individual sales targets and store KPI goals. Maintain deep product and brand knowledge, capture client data in the CRM, support omni-channel experiences, and resolve client complaints by partnering with the Client Service team and line manager.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
2 days ago

Leccio - Client Advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver an exceptional luxury client experience as an Outlet Client Advisor, placing clients first in-store and on ecommerce. Promote the Prada brand philosophy, build meaningful client relationships, and proactively exceed individual sales targets and store KPI goals. Maintain deep product and brand knowledge, capture client data in the CRM, support omni-channel experiences, and resolve client complaints by partnering with the Client Service team and line manager.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a welcoming environment and provide excellence service by placing clients at the center.
  • •Exceed individual sales targets and maximize personal sales performance while contributing to overall store results.
  • •Exceed KPI goals to ensure high-quality sales and customer service.
  • •Demonstrate strong product and brand knowledge, including Prada/Miu Miu history, culture, and DNA.
  • •Capture client data in the company CRM and embrace an omni-channel mindset, including resolving complaints when needed.

Pay and Benefits

Salary: EUR 24,000 - 26,000

Key Requirements

  • •Passion for luxury retail and client relationship building, with strong communication skills.
  • •Problem-solving mindset with curiosity and enthusiasm for fashion.
  • •Ability to exceed individual sales targets and contribute to store success.
  • •Fluent spoken English is expected.
  • •Previous experience in premium or luxury retail is a plus.
Experience:Luxury retailPremium retail
Skills:Client relationship buildingProblem-solvingTeamworkInterpersonal skillsCommunication
Languages:English
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn