Customer On-Site - Cincinnati, OH

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the main on-site point of contact between Traba’s workforce and the client’s leadership team. Provide day-to-day operational oversight to ensure smooth delivery, including worker onboarding, scheduling, and performance support. Coordinate communication between site supervisors, workers, and Traba operations, handle incident escalation, manage shift and PPE needs, and identify account growth opportunities through wallet expansion.

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and maintain relationships with site supervisors and workers as the primary on-site point of contact.
•Coordinate on-site onboarding, introductions, interviews, start schedules, and end-to-end worker vetting/drug testing.
•Support workers with clock-ins, pay questions, and performance feedback; manage performance and escalate issues as needed.
•Serve as the bridge between the client site and Traba teams by communicating updates, attendance issues, and staffing changes.
•Own shift/schedule management, ensure staffing coverage and worker experience, handle incidents/escalations, and drive wallet expansion opportunities.

Pay and Benefits

Salary: USD 24 - 26 hourly

Key Requirements

•High school diploma (or equivalent); associate’s or bachelor’s degree preferred.
•1–2+ years of experience in operations or customer-facing environments (including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination).
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with both workers and client stakeholders in a customer-facing setting.
•Warm, friendly, approachable coaching style, with strong organization and proactive problem-solving in fast-paced warehouse environments.

Experience:1+ yearsOperationsCustomer-facingStaffingManufacturingWarehouseRetailFood service

Skills:CommunicationRelationship managementProfessionalismOrganizationProblem-solving

Company Brief

Traba

Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.

Industry: HR Tech

Website

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Traba

1 day ago

Customer On-Site - Cincinnati, OH

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and maintain relationships with site supervisors and workers as the primary on-site point of contact.
•Coordinate on-site onboarding, introductions, interviews, start schedules, and end-to-end worker vetting/drug testing.
•Support workers with clock-ins, pay questions, and performance feedback; manage performance and escalate issues as needed.
•Serve as the bridge between the client site and Traba teams by communicating updates, attendance issues, and staffing changes.
•Own shift/schedule management, ensure staffing coverage and worker experience, handle incidents/escalations, and drive wallet expansion opportunities.

Pay and Benefits

Salary: USD 24 - 26 hourly

Key Requirements

•High school diploma (or equivalent); associate’s or bachelor’s degree preferred.
•1–2+ years of experience in operations or customer-facing environments (including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination).
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with both workers and client stakeholders in a customer-facing setting.
•Warm, friendly, approachable coaching style, with strong organization and proactive problem-solving in fast-paced warehouse environments.

Experience:1+ yearsOperationsCustomer-facingStaffingManufacturingWarehouseRetailFood service

Skills:CommunicationRelationship managementProfessionalismOrganizationProblem-solving

Company Brief

Traba

Industry: HR Tech

Website