Allianz

4 weeks ago

Specialist-Application Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Senior IT service management professional responsible for documenting and implementing IT service requirements, incident/problem/change management, and ITIL-aligned processes. Drives service strategy, portfolio planning, and service design to ensure operations meet SLAs and regulatory requirements across geographies, with emphasis on HR systems knowledge (SF HR modules) and third-party provider governance.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Work with the ITSM Service Manager to develop and document IT Incident Management policies, processes, and procedures based on ITIL standard methodologies to ensure the quality of operations.
•Develop and implement IT service management strategies aligned with business goals.
•Plan and manage the IT service portfolio to ensure it meets current and future needs.
•Design new IT services or modify existing ones to improve quality and efficiency.
•Ensure that service designs are consistent with architectural standards and business requirements.

Key Requirements

•7+ years of experience in Service Management with understanding of SF HR modules
•ITIL Service Management
•University degree (Bachelor or equivalent)
•Reporting, Data Analytics
•JIRA and Confluence

Experience:7+ yearsIT Service ManagementITIL

Education:Bachelor's

Skills:CommunicationPresentationData analytics

Certifications:ITIL

Tech Stack:ITILJIRAConfluenceMS OfficeAI tools

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

4 weeks ago

Specialist-Application Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Work with the ITSM Service Manager to develop and document IT Incident Management policies, processes, and procedures based on ITIL standard methodologies to ensure the quality of operations.
•Develop and implement IT service management strategies aligned with business goals.
•Plan and manage the IT service portfolio to ensure it meets current and future needs.
•Design new IT services or modify existing ones to improve quality and efficiency.
•Ensure that service designs are consistent with architectural standards and business requirements.

Key Requirements

•7+ years of experience in Service Management with understanding of SF HR modules
•ITIL Service Management
•University degree (Bachelor or equivalent)
•Reporting, Data Analytics
•JIRA and Confluence

Experience:7+ yearsIT Service ManagementITIL

Education:Bachelor's

Skills:CommunicationPresentationData analytics

Certifications:ITIL

Tech Stack:ITILJIRAConfluenceMS OfficeAI tools

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn