Customer Contact Center Rep | Flex (Minneapolis, MN, US, 55416)

Allianz
Minneapolis
Workplace: HybridFull timeUSD 43,000 - 47,000 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Problem-solving","Customer service","Attention to detail","Time management"]

Customer-focused inbound contact center role handling inquiries from Customers and Financial Professionals in a structured environment. You will build relationships, provide clear information, and resolve issues while leveraging AI tools. The role is Monday–Friday with in-office expectations for those near Golden Valley, MN, and offers salary range $43k-$47k plus a comprehensive benefits package in a hybrid setting.

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Allianz
Allianz
6 months ago

Customer Contact Center Rep | Flex (Minneapolis, MN, US, 55416)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Customer-focused inbound contact center role handling inquiries from Customers and Financial Professionals in a structured environment. You will build relationships, provide clear information, and resolve issues while leveraging AI tools. The role is Monday–Friday with in-office expectations for those near Golden Valley, MN, and offers salary range $43k-$47k plus a comprehensive benefits package in a hybrid setting.
Location: Minneapolis
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Answer incoming calls from Customers or Financial Professionals who need assistance on our procedures
  • •Build relationships by listening, paraphrasing, and problem solving
  • •Provide clear information
  • •Manage a diverse clientele
  • •Emphasis on attendance and punctuality
  • •Support basic Allianz Website registration and navigation
  • •Research required information using available resources
  • •Follow up with Customers or Financial Professionals
  • •Respond to callers, explaining possible solutions, and ensuring that client's feel supported and valued
  • •Utilization of artificial intelligence tools and resources (e.g. generative AI).

Pay and Benefits

Salary: USD 43,000 - 47,000 annually
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeaveRetirement

Key Requirements

  • •High School Diploma or GED required
  • •Aim to exceed standard call center metrics while providing excellent customer service
  • •Computer proficiency skills
  • •Process, focused on customer relationships
  • •Work shift-times between 7am-6pm
Experience:InsuranceFinancial services
Education:High School
Skills:CommunicationProblem-solvingCustomer serviceAttention to detailTime management
Tech Stack:AIGenerative AICRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn