Sales Supervisor, HSR

Hermes
Singapore
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: high_schoolSkills: ["Team building","Interpersonal skills","Communication","Customer service","Self-motivation"]

Supervise daily store operations by assisting the Store Manager/Assistant Store Manager and leading a team of sales staff. Ensure excellent customer service, handle client enquiries and complaints, and keep store presentation aligned with brand image. Coordinate sales plan and store event execution, motivate the team to hit sales targets, and enforce security measures. Support staff development through on-the-job and product training while mentoring assistant sales supervisors.

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Hermes
Hermes
11 months ago

Sales Supervisor, HSR

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Supervise daily store operations by assisting the Store Manager/Assistant Store Manager and leading a team of sales staff. Ensure excellent customer service, handle client enquiries and complaints, and keep store presentation aligned with brand image. Coordinate sales plan and store event execution, motivate the team to hit sales targets, and enforce security measures. Support staff development through on-the-job and product training while mentoring assistant sales supervisors.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Assist and report to the Store Manager/Assistant Store Manager to manage and oversee daily store operations.
  • •Supervise and manage a team of sales staff to provide excellent customer service and build client relationships.
  • •Handle client enquiries, concerns, and complaints; ensure store presentation matches the brand image.
  • •Coordinate execution of sales plans and store events; manage and motivate staff to achieve sales targets.
  • •Enforce proper security measures, supervise housekeeping/cleaning when needed, and support staff development and mentoring.

Key Requirements

  • •Passion for the retail industry.
  • •Tech savvy and comfortable with IT/digital technology.
  • •Fluent in English (other spoken and written languages are a plus).
  • •Good team player with pleasant, service-oriented attitude and self-motivation.
  • •Hands-on computer knowledge of MS Office.
Experience:3+ yearsRetail
Education:High School
Skills:Team buildingInterpersonal skillsCommunicationCustomer serviceSelf-motivation
Languages:English
Tech Stack:MS OfficeIT/digital technology

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn