Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental experience for customers at the Amarillo, TX facility using EquipmentShare’s proprietary T3 technology. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction company principals. Maintain customer satisfaction by promptly resolving inquiries and keeping accounts updated on new offerings. Help grow market share by developing sales strategies and improving the overall customer experience.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Coordinate the rental experience for customers at the Amarillo, TX facility using EquipmentShare’s proprietary T3 technology. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction company principals. Maintain customer satisfaction by promptly resolving inquiries and keeping accounts updated on new offerings. Help grow market share by developing sales strategies and improving the overall customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, and educate them on ways to save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied and stay up to date on new or additional ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysGym MembershipVolunteer Time

Key Requirements

  • •High School diploma or equivalent.
  • •Strong interpersonal and problem-solving skills for resolving customer problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.
  • •Ability to respond quickly with listening skills and care for solving customer issues.
Education:High School
Skills:ListeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:En
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn