Solution Architect

Salesforce
Dubai
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Communication","Problem-solving","Self-direction","Stakeholder management","Documentation"]

Design and configure Salesforce solutions in customer environments by translating business requirements into implementation designs. Partner with customers to understand current processes in detail, contribute to multi-cloud roadmap planning, and develop prototypes, proof of concepts, and user stories for agile scrum teams. Support UAT and go-live activities, map data and integration points to Salesforce objects and REST endpoints, and drive automation opportunities while documenting requirements clearly.

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FursaFursa
Salesforce
Salesforce
3 days ago

Solution Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Design and configure Salesforce solutions in customer environments by translating business requirements into implementation designs. Partner with customers to understand current processes in detail, contribute to multi-cloud roadmap planning, and develop prototypes, proof of concepts, and user stories for agile scrum teams. Support UAT and go-live activities, map data and integration points to Salesforce objects and REST endpoints, and drive automation opportunities while documenting requirements clearly.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Participate in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.
  • •Understand customer business processes at a detailed level and align solutions to customer requirements.
  • •Create and own user stories/business requirements documents for agile sprints and support scrum team delivery.
  • •Support UAT and go-live, including test planning, test script development, testing logistics, execution, and status reporting.
  • •Analyze data requirements and integration points, mapping to Salesforce objects or external REST endpoints, and identify automation opportunities.

Key Requirements

  • •10+ years of CRM experience.
  • •Ability to understand business strategies and translate them into effective implementation designs.
  • •Excellent design skills, including critiquing visual elements and optimizing user flows.
  • •Strong written and visual communication skills to document requirements and process assets using text, diagrams, and videos.
  • •Expertise in process modeling tools and standard methodologies, including data modeling, systems analysis and design, and project management methodologies.
Experience:10+ yearsCRMMulti-cloudAgileScrum
Skills:CommunicationProblem-solvingSelf-directionStakeholder managementDocumentation
Tech Stack:SalesforceCRMMulti-cloudREST endpointsUser storiesAgile sprintsScrumUATFlow charts

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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