Customer Success Manager, Bilingual (German) - EMEA

Keeper Security
Ireland
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Problem-solving","Negotiation","Teamwork"]

Seeking a bilingual German-speaking Customer Success Manager to manage an established client base in Ireland, driving revenue growth, renewals, and expansions for Keeper’s cybersecurity SaaS solutions. Hybrid role based near Cork or remote for non-local candidates, with emphasis on enterprise/SaaS account management, cross-sell opportunities, and executive-level relationship building.

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FursaFursa
Keeper Security
Keeper Security
7 months ago

Customer Success Manager, Bilingual (German) - EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Seeking a bilingual German-speaking Customer Success Manager to manage an established client base in Ireland, driving revenue growth, renewals, and expansions for Keeper’s cybersecurity SaaS solutions. Hybrid role based near Cork or remote for non-local candidates, with emphasis on enterprise/SaaS account management, cross-sell opportunities, and executive-level relationship building.
Location: Ireland
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Thrive in a supportive but independent workplace with the opportunity to grow as our organisation grows
  • •Meet or exceed sales targets within SMB Cohort
  • •Communicate with German speaking customers, both written and verbal
  • •Provide strong interactions with customers at the Senior Management level with support on forming relationships with C-level contacts
  • •Work with clients to negotiate contract renewals, cross-sells and upsells

Pay and Benefits

Perks:Health InsurancePensionSick PayBike-to-work

Key Requirements

  • •1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles
  • •Must be fluent, both verbal and written in German and English
  • •Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support
  • •Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
  • •Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives
Experience:1+ yearsCybersecuritySaaS
Education:Bachelor's
Skills:CommunicationInterpersonal skillsProblem-solvingNegotiationTeamwork
Languages:GermanEnglish
Tech Stack:SalesforceSSOIAMOnboardingProvisioning

Company Brief

Keeper Security
Provides enterprise-grade password management and digital identity security solutions, including password vaulting, secure file storage, and zero-knowledge encryption for businesses and consumers to protect credentials and sensitive data across devices and platforms.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Chicago, United States
Founded: 2009
WebsiteLinkedIn