Group Manager, Business Systems & Workflow

Adobe Systems
San Jose
Workplace: OnsiteFull timeUSD 153,600 - 265,350 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Leadership","Communication","Analytical skills","Executive collaboration","Systems thinking"]

Lead the strategy and roadmap for business systems, workflow optimization, and process design across Adobe’s Integrated Customer Experience organization. Design and improve end-to-end workflows for Sales and Support, removing friction through scalable standards and AI-enabled capabilities. Partner with Product, Engineering, Technology, Digital, and Operations to translate business needs into technology-enabled process improvements. Lead and develop a high-performing team focused on workflow design and transformation.

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Adobe Systems
Adobe Systems
1 month ago

Group Manager, Business Systems & Workflow

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead the strategy and roadmap for business systems, workflow optimization, and process design across Adobe’s Integrated Customer Experience organization. Design and improve end-to-end workflows for Sales and Support, removing friction through scalable standards and AI-enabled capabilities. Partner with Product, Engineering, Technology, Digital, and Operations to translate business needs into technology-enabled process improvements. Lead and develop a high-performing team focused on workflow design and transformation.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Define the strategy and roadmap for business systems, workflow optimization, and process design aligned to business priorities and operating models.
  • •Design and optimize end-to-end business workflows across Sales and Support, identifying friction points and developing scalable solutions.
  • •Establish workflow standards, design principles, and process frameworks to ensure consistency and scalability.
  • •Partner with Product, Engineering, Technology, Digital, and Operations to translate business needs into scalable technology-enabled solutions.
  • •Lead, coach, and develop a high-performing team; establish priorities, goals, operating rhythms, and a culture of innovation and continuous learning.

Pay and Benefits

Salary: USD 153,600 - 265,350 annually
Equity and Bonus:Equity

Key Requirements

  • •8+ years of experience leading business systems, process improvement, workflow management, transformation, business architecture, or related functions.
  • •Experience leading and developing high-performing teams.
  • •Demonstrated success designing and improving business processes across complex, cross-functional organizations.
  • •Strong understanding of workflow optimization, business systems strategy, business process design, and organizational effectiveness.
  • •Experience partnering across business and technical organizations to deliver measurable outcomes.
Experience:8+ years
Skills:LeadershipCommunicationAnalytical skillsExecutive collaborationSystems thinking
Tech Stack:AIAutomation

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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