Junior Order Management Specialist (all genders)

Philips
Poland
Workplace: HybridFull timePLN 71,200 - 94,933.33Function: Supply Chain & LogisticsSkills: ["Data analysis","Data management","Continuous improvement","Communication","Stakeholder coordination"]

Monitor sales orders end-to-end across multiple channels, including order receipts, fulfillment status, returns processing, and exceptions handling. Coordinate the administrative flow from intake to order recognition while ensuring accuracy and compliance. Support weekly order book reviews between the factory and market teams, manage special orders and dead-on-arrival claims, and conduct pre-screening for complex orders by adapting technical content to customer requirements. Communicate proactively with customers and internal stakeholders to drive continuous improvement.

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FursaFursa
Philips
Philips
1 month ago

Junior Order Management Specialist (all genders)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 33 days agoStatus: Live

Job Summary

Monitor sales orders end-to-end across multiple channels, including order receipts, fulfillment status, returns processing, and exceptions handling. Coordinate the administrative flow from intake to order recognition while ensuring accuracy and compliance. Support weekly order book reviews between the factory and market teams, manage special orders and dead-on-arrival claims, and conduct pre-screening for complex orders by adapting technical content to customer requirements. Communicate proactively with customers and internal stakeholders to drive continuous improvement.
Location: Poland
Workplace: Hybrid
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Entry level

Key Responsibilities

  • •Monitor sales orders across various channels to ensure order fulfillment and returns processing.
  • •Track order receipts and status, providing timely updates and reporting on performance metrics.
  • •Coordinate the administrative flow of sales orders from intake to recognition, ensuring accuracy and compliance.
  • •Run weekly order book review meetings between factory and market groups to align and optimize order allocation.
  • •Handle exceptions and special orders, including pre-screening complex orders and managing dead-on-arrival claims.

Pay and Benefits

Salary: PLN 71,200 - 94,933.33
Perks:Health InsuranceEmployee Assistance

Key Requirements

  • •Previous experience in Supply Chain Management (SCM), especially Order Management.
  • •Familiarity with Enterprise Resource Planning (ERP) systems, Order Management, and CRM software.
  • •Ability to analyze and manage data.
  • •Fluent in English.
  • •Continuous Improvement mindset.
Experience:Supply Chain ManagementOrder ManagementERPCustomer Relationship Management
Skills:Data analysisData managementContinuous improvementCommunicationStakeholder coordination
Languages:English
Tech Stack:ERPOrder ManagementCRM

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn