Business Banking Relationship Manager

KeyCorp
Buffalo
Workplace: HybridFull timeUSD 79,000 - 146,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Client-centric","Trust building","Problem-solving","Relationship building","Risk management"]

Serve as a trusted advisor for Business Banking clients, owning the primary relationship and driving growth through acquiring new customers and expanding existing portfolios. Understand clients’ industries and use data and trends to identify opportunities, educate clients on KeyBank capabilities (e.g., cash management, payments, equipment finance), and prospect actively. Lead and participate in credit processes and partner with Credit to support sound portfolio and risk management.

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KeyCorp
KeyCorp
1 month ago

Business Banking Relationship Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a trusted advisor for Business Banking clients, owning the primary relationship and driving growth through acquiring new customers and expanding existing portfolios. Understand clients’ industries and use data and trends to identify opportunities, educate clients on KeyBank capabilities (e.g., cash management, payments, equipment finance), and prospect actively. Lead and participate in credit processes and partner with Credit to support sound portfolio and risk management.
Location: Buffalo
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as primary relationship manager and trusted business partner for Business Banking clients.
  • •Drive new relationship acquisition and grow existing portfolios through business development and prospecting.
  • •Educate clients on KeyBank capabilities and solutions, including cross-sell opportunities.
  • •Assemble cross-functional teams as needed to respond to client requests and support opportunities.
  • •Lead and participate in credit processes, ensuring sound asset quality and accurate risk assessment for assigned portfolio.
Travel: Low travel

Pay and Benefits

Salary: USD 79,000 - 146,000 annually

Key Requirements

  • •Bachelor’s degree or equivalent experience required.
  • •3+ years of experience in a small business/commercial lending environment.
  • •1+ year of experience cross-selling products and a track record of meeting or exceeding aggressive sales goals.
  • •Ability to build trust with a client-centric approach.
  • •Ability to use structured sales methodologies while understanding client and environment needs.
Experience:3+ yearsCommercial lendingSmall business
Education:Bachelor's
Skills:Client-centricTrust buildingProblem-solvingRelationship buildingRisk management

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn