Athene

3 weeks ago

Document Management Center Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Lead day-to-day operations for the Document Management Center (DMC) team, ensuring annuity document workflows are completed accurately, efficiently, and within service levels. Partner with IT, Product, Operations, Compliance, and vendors to modernize document management capabilities using technology, automation, and continuous process improvement. Own document management systems and workflow platforms, analyze operational metrics and system performance, and drive roadmap planning, UAT, and production validation for new enhancements.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead day-to-day DMC operations to ensure transaction and document workflows are accurate, efficient, and within service levels.
•Provide people leadership by setting performance expectations, coaching team members, and driving accountability and results.
•Partner with Technology and Product to identify, prioritize, and implement technology solutions that improve operational efficiency and customer experience.
•Serve as business owner/subject matter expert for document management systems, workflow platforms, automation initiatives, and digital document capabilities.
•Analyze operational data and system performance to identify automation opportunities, improve scalability, and support roadmap planning, UAT, and production validation.

Key Requirements

•Bachelor’s degree or equivalent experience preferred.
•3+ years of operations leadership experience, including at least 2 years of people leadership.
•Experience leading business process improvement and technology-enabled transformation initiatives.
•Working knowledge of document management systems, workflow platforms, or intelligent document processing solutions.
•Experience partnering with IT on system implementations, integrations, and software development initiatives.

Experience:3+ years

Education:Bachelor's

Skills:LeadershipCoachingStakeholder communicationAnalytical thinkingCross-functional collaboration

Tech Stack:Document management systemsWorkflow platformsIntelligent document processingAutomationDashboardsReportingUser acceptance testing (UAT)

Company Brief

Athene

Provides retirement services and retirement solutions including fixed and indexed annuities, reinsurance, and institutional products to help individuals and institutions manage retirement risks and savings.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Hamilton, Bermuda

Founded: 2009

Website LinkedIn

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Athene

3 weeks ago

Document Management Center Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead day-to-day DMC operations to ensure transaction and document workflows are accurate, efficient, and within service levels.
•Provide people leadership by setting performance expectations, coaching team members, and driving accountability and results.
•Partner with Technology and Product to identify, prioritize, and implement technology solutions that improve operational efficiency and customer experience.
•Serve as business owner/subject matter expert for document management systems, workflow platforms, automation initiatives, and digital document capabilities.
•Analyze operational data and system performance to identify automation opportunities, improve scalability, and support roadmap planning, UAT, and production validation.

Key Requirements

•Bachelor’s degree or equivalent experience preferred.
•3+ years of operations leadership experience, including at least 2 years of people leadership.
•Experience leading business process improvement and technology-enabled transformation initiatives.
•Working knowledge of document management systems, workflow platforms, or intelligent document processing solutions.
•Experience partnering with IT on system implementations, integrations, and software development initiatives.

Experience:3+ years

Education:Bachelor's

Skills:LeadershipCoachingStakeholder communicationAnalytical thinkingCross-functional collaboration

Tech Stack:Document management systemsWorkflow platformsIntelligent document processingAutomationDashboardsReportingUser acceptance testing (UAT)

Company Brief

Athene

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Hamilton, Bermuda

Founded: 2009

Website LinkedIn