Visa

2 weeks ago

Technical Account Manager (TAM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own the technical relationship with enterprise clients in the Enterprise Support team, acting as a trusted advisor for platform usage and strategy. Deeply understand client architecture and operations, proactively identify and manage technical risks, and guide architectural and operational decisions for complex integrations and high-risk changes. Lead technical governance through operational/business reviews, coordinate cross-functional issue resolution, and orchestrate escalations and incidents to drive long-term client success and safe scaling.

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the technical relationship with the client as the primary point of contact and trusted advisor for platform usage and strategy.
•Develop and maintain a deep understanding of the client’s architecture and operations, identifying improvement areas based on how the platform is used.
•Proactively identify and manage technical risks by defining mitigation plans and tracking dependencies impacting performance, availability, or scalability.
•Provide architectural and operational guidance for high-risk changes, complex integrations, and critical platform operations.
•Lead technical governance and coordinate cross-functional responses to resolve complex issues, orchestrate incidents/escalations, and ensure progress toward resolution.

Key Requirements

•5+ years of relevant work experience with a Bachelor’s degree, or 2+ years with an advanced degree (or 0 years with a PhD).
•A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
•Proven experience in Technical Account Management, Solutions Architecture, or similar client-facing technical roles.
•Strong background in cloud platforms, APIs, and distributed systems.
•Experience supporting incident management and escalation processes and communicating effectively with senior technical stakeholders.

Experience:5+ yearsFintechBankingPayments

Education:Bachelor's in Computer Science, Engineering, or related technical field

Skills:Problem-solvingStakeholder communicationCross-functional collaboration

Tech Stack:Cloud platformsAPIsDistributed systemsSoftware architectureIntegrationsSystem reliability

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

2 weeks ago

Technical Account Manager (TAM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Brazil

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the technical relationship with the client as the primary point of contact and trusted advisor for platform usage and strategy.
•Develop and maintain a deep understanding of the client’s architecture and operations, identifying improvement areas based on how the platform is used.
•Proactively identify and manage technical risks by defining mitigation plans and tracking dependencies impacting performance, availability, or scalability.
•Provide architectural and operational guidance for high-risk changes, complex integrations, and critical platform operations.
•Lead technical governance and coordinate cross-functional responses to resolve complex issues, orchestrate incidents/escalations, and ensure progress toward resolution.

Key Requirements

•5+ years of relevant work experience with a Bachelor’s degree, or 2+ years with an advanced degree (or 0 years with a PhD).
•A Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
•Proven experience in Technical Account Management, Solutions Architecture, or similar client-facing technical roles.
•Strong background in cloud platforms, APIs, and distributed systems.
•Experience supporting incident management and escalation processes and communicating effectively with senior technical stakeholders.

Experience:5+ yearsFintechBankingPayments

Education:Bachelor's in Computer Science, Engineering, or related technical field

Skills:Problem-solvingStakeholder communicationCross-functional collaboration

Tech Stack:Cloud platformsAPIsDistributed systemsSoftware architectureIntegrationsSystem reliability

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor