Engagement Manager, Professional Services

Stripe
United States
Full timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Critical thinking","Stakeholder management","Independent working","Collaboration"]

Lead complex, multi-faceted project teams that accelerate enterprise implementations and drive adoption of Stripe products. Partner with users to manage integration into their application/technical architecture, including test/change management, governance, and risk mitigation. Coordinate alignment between user stakeholders and Stripe Product/Engineering, ensure smooth handover and knowledge transfer to Support, and continuously improve the Stripe Implementation Methodology and tools.

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Stripe
Stripe
18 hours ago

Engagement Manager, Professional Services

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead complex, multi-faceted project teams that accelerate enterprise implementations and drive adoption of Stripe products. Partner with users to manage integration into their application/technical architecture, including test/change management, governance, and risk mitigation. Coordinate alignment between user stakeholders and Stripe Product/Engineering, ensure smooth handover and knowledge transfer to Support, and continuously improve the Stripe Implementation Methodology and tools.
Location: United States
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead complex and multi-faceted project teams to accelerate enterprise implementations and drive adoption on the Stripe platform.
  • •Proactively manage integration of Stripe products into the user’s application/technical architecture, including testing, change management, and transformation timelines.
  • •Deliver program management expertise grounded in Stripe products and implementation best practices.
  • •Provide program governance to manage requirements aligned with agreed scope and business objectives.
  • •Drive risk assessment and mitigation, track issues/decisions with stakeholders, and ensure smooth transition/knowledge transfer to Stripe Support.

Key Requirements

  • •8+ years of consulting experience partnering with enterprise-level strategic users on technology solutions, with a track record of top performance (or related field).
  • •Ability to understand complex business requirements and craft tailored solutions.
  • •Proven program management skills and experience.
  • •Superior verbal and written communication skills, with the ability to learn and explain technical concepts to large users.
  • •Demonstrated ability to engage with and lead executive stakeholders to drive toward an agreed outcome.
Experience:8+ yearsConsultingEnterprise softwarePayments
Skills:CommunicationCritical thinkingStakeholder managementIndependent workingCollaboration
Certifications:Certified ScrumMasterPMPPRINCE2
Tech Stack:APIsStripe

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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