Allianz

15 hours ago

Case Manager Level 1 (Charlestown, NSW, AU, 2290)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Manage CTP personal injury claims for severely injured customers following motor vehicle accidents. Determine liability, assess reasonable and necessary treatment and rehabilitation needs, interpret medical reports, and handle complex, sensitive conversations. Build relationships with customers, family members, medical professionals, and other stakeholders to support positive outcomes such as return to work and return to health, while educating customers at every stage of their claim.

Location: Australia

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Determine liability and manage a portfolio of CTP claims for customers with severe injuries after motor vehicle accidents.
•Build effective working relationships with key stakeholders, injured customers, family members, and medical professionals to drive successful outcomes.
•Assess claims for reasonable and necessary treatment and rehabilitation requirements.
•Assess and manage injury needs, handle correspondence regarding CTP benefits, treatment and rehabilitation, and interpret medical reports.

Pay and Benefits

Perks:Equity

Key Requirements

•Relevant experience in comparable industries such as disability support, case management social services, or critical incident response.
•Experience in a similar case management role within personal injury insurance (highly desired).
•Ability to deliver a customer-focused approach with empathy and professionalism in difficult situations.
•Ability to handle complex matters and resolve issues in a timely manner with strong problem-solving and relationship-building skills.
•Year 12 certificate (or equivalent) and high attention to detail with excellent time management.

Experience:Personal injury insuranceDisability supportCase managementCritical incident response

Education:High School

Skills:EmpatheticCustomer-focusedProfessionalismProblem-solvingRelationship building

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

15 hours ago

Case Manager Level 1 (Charlestown, NSW, AU, 2290)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Entry level

Key Responsibilities

•Determine liability and manage a portfolio of CTP claims for customers with severe injuries after motor vehicle accidents.
•Build effective working relationships with key stakeholders, injured customers, family members, and medical professionals to drive successful outcomes.
•Assess claims for reasonable and necessary treatment and rehabilitation requirements.
•Assess and manage injury needs, handle correspondence regarding CTP benefits, treatment and rehabilitation, and interpret medical reports.

Pay and Benefits

Perks:Equity

Key Requirements

•Relevant experience in comparable industries such as disability support, case management social services, or critical incident response.
•Experience in a similar case management role within personal injury insurance (highly desired).
•Ability to deliver a customer-focused approach with empathy and professionalism in difficult situations.
•Ability to handle complex matters and resolve issues in a timely manner with strong problem-solving and relationship-building skills.
•Year 12 certificate (or equivalent) and high attention to detail with excellent time management.

Experience:Personal injury insuranceDisability supportCase managementCritical incident response

Education:High School

Skills:EmpatheticCustomer-focusedProfessionalismProblem-solvingRelationship building

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn