Senior Product Manager Activation and Fulfillment.Neo Biz MBP.Retail Banking Group RBG-MBPKLTD

Mashreq
Pakistan
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 10-15 yearsEducation: bachelorsSkills: ["Data-driven","Analytical","Stakeholder management","Communication","Leadership"]

Lead end-to-end onboarding, activation and funding for SMEs, owning downstream processes from orders to activation. Collaborate with Operations and Compliance to improve activation TAT, drive omni-channel customer communications, and manage resources to reduce backlogs. Build a data-driven, cross-functional team approach to optimize customer journeys and scale SME activation across the Retail Banking group.

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FursaFursa
Mashreq
Mashreq
3 months ago

Senior Product Manager Activation and Fulfillment.Neo Biz MBP.Retail Banking Group RBG-MBPKLTD

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead end-to-end onboarding, activation and funding for SMEs, owning downstream processes from orders to activation. Collaborate with Operations and Compliance to improve activation TAT, drive omni-channel customer communications, and manage resources to reduce backlogs. Build a data-driven, cross-functional team approach to optimize customer journeys and scale SME activation across the Retail Banking group.
Location: Pakistan
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the end-to-end downstream onboarding journey including account fulfillment, activation and funding for SME’s
  • •Partner with stakeholders including operations, compliance etc. to drive operational efficiencies, reducing activation TAT
  • •Drive customer communications with omni-channel approach to reach customers for additional dependencies (pending docs, info.)
  • •Manage the stationery inventory and closely track the activation rates, STP%, activation backlog
  • •Work with Operations / compliance to process case and reduce backlogs

Key Requirements

  • •Degree in Marketing or related field with 10-15 years’ experience
  • •Experience in banking/financial industry with focus on customer acquisition, strategy, design, implementation, etc.
  • •Strong ability to drive operational efficiencies and reduce activation turnaround time (TAT)
  • •Experience leading cross-functional teams and stakeholder management
  • •Proven track record in activation/funding processes for SMEs or similar products
Experience:10-15 yearsBankingFinancial servicesRetail banking
Education:Bachelor's in Marketing
Skills:Data-drivenAnalyticalStakeholder managementCommunicationLeadership
Languages:English

Company Brief

Mashreq
Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1967
Glassdoor
Glassdoor: 3.3
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