Client Relationship Consultant 2-3 (Banker) Akron OH and surrounding

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 20.25 - 24.75Function: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Proactive relationship building","Communication","Recommendations"]

Build and foster client relationships through proactive outreach and follow-up across in-person and digital-first channels. Assess customer banking needs, educate clients on deposit and loan products, and recommend solutions aligned to their goals. Maintain knowledge of consumer and business banking (including digital self-service), provide an excellent client experience, and support branch teams with account openings, service requests, and credit applications while operating with accuracy and operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
4 days ago

Client Relationship Consultant 2-3 (Banker) Akron OH and surrounding

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Build and foster client relationships through proactive outreach and follow-up across in-person and digital-first channels. Assess customer banking needs, educate clients on deposit and loan products, and recommend solutions aligned to their goals. Maintain knowledge of consumer and business banking (including digital self-service), provide an excellent client experience, and support branch teams with account openings, service requests, and credit applications while operating with accuracy and operational excellence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage clients through multiple channels (in-person, by appointment, and virtually) to provide counsel and maintain a digital-first mindset.
  • •Assess and identify customers’ financial needs, ask questions, and communicate to determine banking channel preferences.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products and self-service technologies.
  • •Provide consistent client experience, including greeting clients and processing basic transactions.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications; educate clients on emerging and self-service digital products.

Pay and Benefits

Salary: USD 20.25 - 24.75
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityParental Leave401kRetirementPaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent
  • •Typically 3 to 4 years of job-related retail banking experience (or a combination of experience and commensurate training)
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up
  • •Ability to effectively engage and communicate with clients
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems
Experience:3-4 yearsFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsProactive relationship buildingCommunicationRecommendations
Certifications:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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