Senior Product Operations Manager

Calendly
San Francisco
Workplace: HybridFull timeUSD 162,898 - 247,222 annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Facilitation","Communication","Organizational leadership","Judgment","Change enablement"]

Own a meaningful product operations program area at scale, partnering with product and functional leaders to improve planning, prioritization, and delivery consistency. Lead complex cross-functional work that turns goals into measurable phases, and define roadmap inputs, dependencies, and success measures. Build and monitor operational health metrics, synthesize stakeholder feedback and delivery signals into actionable insights, and design scalable process changes across discovery through issue management. Drive adoption through strong facilitation, change enablement, and coalition-building.

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FursaFursa
Calendly
Calendly
1 day ago

Senior Product Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own a meaningful product operations program area at scale, partnering with product and functional leaders to improve planning, prioritization, and delivery consistency. Lead complex cross-functional work that turns goals into measurable phases, and define roadmap inputs, dependencies, and success measures. Build and monitor operational health metrics, synthesize stakeholder feedback and delivery signals into actionable insights, and design scalable process changes across discovery through issue management. Drive adoption through strong facilitation, change enablement, and coalition-building.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Serve as the primary Product Operations partner to a product or functional area, improving planning, prioritization, execution, and portfolio clarity.
  • •Provide input into strategy and roadmap for a program or operating capability area, including goals, success measures, milestones, and dependencies.
  • •Lead large, cross-functional projects to translate broad goals into iterative phases with measurable outcomes.
  • •Define and monitor operational health metrics, identify recurring friction points, and convert them into backlog/roadmap/process improvements.
  • •Design and implement scalable process changes across discovery, planning, execution, launch readiness, and issue management.
Travel: Low travel

Pay and Benefits

Salary: USD 162,898 - 247,222 annually
Perks:Equity

Key Requirements

  • •8+ years of experience in Product Operations, Program Management, or a related function supporting software product development organizations.
  • •Own a program area or operating capability and lead complex cross-functional initiatives end to end.
  • •Define processes, governance, and workflows that improve execution across teams.
  • •Generate insights from stakeholder feedback, delivery signals, operational metrics, and qualitative research.
  • •Experience working within Jira and Confluence (or related planning/reporting tools) in a scaled environment.
Experience:8+ yearsSaaSSoftware product developmentHigh-growth SaaS
Skills:FacilitationCommunicationOrganizational leadershipJudgmentChange enablement
Languages:English
Tech Stack:JiraConfluence

Company Brief

Calendly
Provides a cloud-based scheduling platform that automates meeting coordination, calendar management, and appointment booking for businesses and professionals to eliminate back-and-forth scheduling.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Atlanta, United States
Founded: 2013
WebsiteLinkedIn