Professional Services Engineer

Fortinet
Plano
Workplace: RemoteFull timeUSD 166,000 - 203,000 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Troubleshooting","Oral communication","Presentation","Independent work","Analytical problem-solving"]

Work with end users to define daily activities and deliver hands-on Professional Services for Fortinet products. Assist clients with day-to-day product operation and support, create methods and test plans for migrations, upgrades, and releases, and verify configurations against best practices. Conduct interoperability evaluations, train client staff through knowledge transfer, and resolve or escalate issues to ensure successful outcomes.

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Fortinet
Fortinet
4 days ago

Professional Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Work with end users to define daily activities and deliver hands-on Professional Services for Fortinet products. Assist clients with day-to-day product operation and support, create methods and test plans for migrations, upgrades, and releases, and verify configurations against best practices. Conduct interoperability evaluations, train client staff through knowledge transfer, and resolve or escalate issues to ensure successful outcomes.
Location: Plano
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Assist client staff with day-to-day Fortinet product operation and support
  • •Develop methods of procedure (MOPs) for migrations, upgrades, and updates
  • •Develop test plans and test new features and/or releases
  • •Verify configurations and implement best practices
  • •Perform interoperability evaluations and provide training/knowledge transfer; resolve or escalate issues in a timely fashion
Travel: Low travel

Pay and Benefits

Salary: USD 166,000 - 203,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveSick Time

Key Requirements

  • •7+ years experience in LAN/WAN/Internet consulting, support, and/or administration
  • •5+ years experience with Network Security Products
  • •2+ years experience with Fortinet products
  • •Solid understanding of security and networking principles and technologies, including routing/switching/WiFi and security systems (firewall, IPS, VPN, antivirus, anti-spam, web filtering, application control)
  • •Excellent troubleshooting and communication skills, with the ability to work independently and in a collaborative team environment
Experience:Network securityLAN/WANInternet servicesProfessional Services
Education:Bachelor's in Computer Science, Software Engineering
Skills:TroubleshootingOral communicationPresentationIndependent workAnalytical problem-solving
Tech Stack:FortinetLANWANInternetSwitchingRoutingLoad BalancingWiFiFirewallIPSVPNAntivirusAntiSpamWeb FilteringApplication Control

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fortinet
Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 1994
WebsiteLinkedIn